Shipping policy

NDT BY NICOLE currently ships to Australia and New Zealand.

Please make sure your shipping address is correct before placing your order.

Once your shipping label has been created and paid for, we are unable to change the address on our end. If you have entered the wrong address after the label has already been created, you will need to contact Australia Post directly.

NDT BY NICOLE is not responsible for delays, lost parcels, stolen parcels, or delivery issues caused by incorrect addresses, failed deliveries, or Australia Post delays.

If your parcel is returned to us due to an incorrect address, failed delivery, or failure to collect, the customer will be responsible for paying the postage cost to have the order resent.

Once your order has been handed over to Australia Post, tracking and delivery updates are managed by Australia Post. If your parcel is lost or stolen after shipping, you will need to contact Australia Post directly.